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Hair Purchases Policy (Extensions & Products)

Quality Guarantee

• All Damali Hair extensions are ethically sourced and undergo quality checks. With proper care, they are designed for long-lasting wear.

All Sales Are Final

• Due to the nature of our products, we do not accept returns or exchanges on hair extensions or custom hair orders.

• Please ensure you select the correct length, texture, and color before purchasing.

Defective Items

• If you believe you received a defective product, contact us within 72 hours of delivery with photos and proof of purchase. Approved cases may receive a replacement or store credit at our discretion.

Shipping & Delivery

• Orders are processed within X business days (customize this).

• Tracking information will be provided once your order ships. Damali Fils is not responsible for lost, stolen, or delayed packages once they are with the carrier.

Care Disclaimer

• Longevity of hair extensions depends on proper care. Please follow the care instructions provided with your order. Damali Fils is not responsible for damage due to improper installation, coloring, cutting, or care.

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